Passenger Information
Each Pedicab can carry up to 150kg. It accommodates the space for two adults
While there is a 3-seater rickshaw available, its usage may be subject to availability (Please mention in the special request, and we will allocate accordingly.)

Tour Information
The assigned rider will call 15 minutes before the tour
Specific details for the starting and ending points can be discussed. Please inform the assigned rider during the call
While the start time can be delayed, the tour must conclude on the scheduled day

Conditions for Tour Suspension
The tour may be challenging under the following weather conditions:
Based on the weather forecast from the Korea Meteorological Administration website (1) Temperature below -5°C (2) Temperature above 38°C (3) Rainfall exceeding 5mm per hour (4) Snowfall exceeding 1cm per hour (5) Wind speed exceeding 10m/s (6) Yellow dust warning / Fine dust warning
If the tour becomes impossible due to weather conditions the day before, you can adjust the schedule or receive a full refund

Refund Policy
100% refund available for cancellations made by 4:59 PM two days before the tour start time after reservation confirmation.
50% refund for cancellations made between 5:00 PM two days before the tour start time and 4:59 PM the day before.
No cancellations or refunds available after 5:00 PM the day before the tour or on the tour day. Date changes are possible after a 20% no-show fee payment.
Changes to reservation times are possible until 5:00 PM the day before the tour.
Reservations made through bank transfer will be automatically canceled if payment confirmation is not received within 12 hours.
In case of anticipated severe weather conditions, we'll contact you the day before or on the morning of the tour for cancellation or itinerary changes. We offer 100% refunds or assist with date changes without any no-show fees.